Sebity catches the shipping mistakes the direct Cin7–StarShipIt integration can't — wrong addresses, wrong services, accidentally-shipped pickup orders — before the label prints.
Built by an operator who still packs the boxes. Founding tenant: Personalised Favours, a Sydney personalised-gifts business.
The direct integration moves orders across. It doesn't catch what changed between the order and the box. These are the four that cost you money.
The parcel ships to the old address. The customer messages you when it doesn't arrive. You re-ship at roughly $25 a parcel, plus the apology.
The order was marked customer collection. It still ended up on the dispatch run. Now there's a parcel in transit nobody meant to send.
You promised Friday. They get it Tuesday. The service downgrade is invisible until the one-star review lands.
The customer opens the parcel and calls support. You can't tell what was in the box or who packed it. There's no trail to follow.
It sits between Cin7 Core and StarShipIt and checks the order at the scan station — while the operator is standing at the bench, before anything is committed to a carrier.
The instant the operator scans the packing slip, Sebity pulls the current Cin7 address. Stale data can't reach the carrier. If it changed after the order was placed, the right address still wins.
The scan refuses. The operator gets a plain screen that says why, in one line. Nothing leaves the bench by accident, and nobody has to remember the exception in their head.
Sebity compares the measured weight to the declared SKU weight for the order. If the box is light, the operator is stopped before the label prints — so a missing item is caught at the bench, not by the customer.
Most order-management software is built for plain e-commerce and retrofitted to everything else. Sebity is built the other way round.
The data model knows what an artwork-pending order is, what an embellishment SKU is, and how a multi-component bundle ships. It isn't a retail OMS pretending to understand custom work.
Sebity doesn't replace Cin7. It doesn't replace StarShipIt. It doesn't touch your ledger or your carrier accounts. It slots between them and owns dispatch — nothing else changes.
Sebity was built by someone who still picks orders during peak. Every check in it exists because the absence of that check once cost a real parcel and a real customer.
Sebity has one tenant today: Personalised Favours, a Sydney personalised-gifts business and Sebity's founding customer. The pilot runs from July 2026. We'd rather show you one real packing bench than a wall of logos that never shipped a box.
Pilot results and daily volume will be published here as they land — measured, with units, not rounded up.
Sebity isn't self-serve yet. Tell us what's in your stack and how many orders go out the door. Pricing depends on volume — we'll talk it through, no sequence, no pressure.